Cookie Policy

Last updated: May 30, 2026

Who operates this site

Lennox is a brand operated by Lennox, LLC, a limited liability company formed in [Your State]. References in this policy to "Lennox," "we," "us," or "our" mean Lennox, LLC doing business as Lennox. Principal office: 123 Example Street, Suite 100, Anytown, ST 00000.

What this policy covers

This Cookie Policy explains how Lennox (a brand of Lennox, LLC) uses cookies and similar technologies on lennox.health (the "Site"). It supplements our Privacy Policy. The separate provider platform at portal.lennox.health is operated for the independent providers and pharmacies and may use its own cookies under its own notices.

What cookies and similar technologies are

Cookies are small text files placed on your device by a website. "Similar technologies" include local storage and pixels that perform comparable functions. They can be "first party" (set by the Site you are visiting) or "third party" (set by another service). They can also be "session" cookies that expire when you close your browser or "persistent" cookies that remain until they expire or you delete them.

The cookies and storage we use

We keep our use of cookies deliberately minimal. We do not use cookies for advertising, and we do not allow third-party advertising trackers on the Site. The categories below describe what we use:

• Strictly necessary: cookies and storage needed for the Site to load and function correctly and securely. These are always on because the Site cannot work properly without them.
• Analytics (PostHog): when analytics is enabled, our provider PostHog sets a first-party identifier in a cookie and in your browser's local storage to measure aggregate Site usage and how the consultation funnel performs. Automatic capture of clicks and form inputs is turned off, event data is sanitized to remove fields that look like direct identifiers, and we do not send your booking-quiz health answers, name, email, or phone to analytics. We do not use session recording on the Site.

We do not use advertising or sale/share cookies

We do not sell your personal information, and we do not use cookies to share it for cross-context behavioral (targeted) advertising. Where required by law, we honor the Global Privacy Control (GPC) browser signal as an opt-out of "sale" and "sharing."

How to control cookies

You have several ways to control cookies and similar technologies:

• Browser settings: most browsers let you block or delete cookies and clear local storage. Look in your browser's privacy or security settings. Blocking strictly necessary cookies may break parts of the Site.
• Global Privacy Control: you can install or enable a browser or extension that sends a GPC signal, which we honor as a valid opt-out where the law requires.
• Opt out of analytics: you can opt out of our analytics by enabling your browser's "Do Not Track" or GPC signal, by blocking cookies and local storage for this Site, or by contacting us at care@lennox.health to request that we exclude you. Because our analytics relies on a browser-stored identifier, clearing your cookies and local storage will reset and remove it.
• Device-level controls: your operating system and mobile device settings also offer privacy controls that affect storage and tracking.

Changes and contact

We may update this Cookie Policy as our Site and tools change. We will post updates here and revise the "Last updated" date. Questions about cookies can be sent to care@lennox.health or (800) 000-0000, or by mail to Lennox, LLC (dba Lennox), 123 Example Street, Suite 100, Anytown, ST 00000. For more about how we handle personal information, see our Privacy Policy.

Contact

Questions about this policy, or legal and privacy notices, can be sent to Lennox, LLC (dba Lennox), 123 Example Street, Suite 100, Anytown, ST 00000, by email at care@lennox.health, or by phone at (800) 000-0000.